[Important] Notice and apology regarding shipping fee revision
Thank you for using Tilda & Friends.
The shipping company we partner with has requested a significant increase in shipping fees.
We apologize for the inconvenience this may cause our customers, but we have decided to revise our shipping fees.
Although shipping companies began raising shipping fees in April, we have been working to maintain the status quo through cost reductions and other measures.
However, it has become difficult for us to maintain the status quo through our corporate efforts alone.
We apologize for the inconvenience, but we will be revising our shipping fees as follows.
□ Previous shipping fee : Hokkaido: 1,150 yen (excluding tax)
・Tohoku 6 prefectures (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima): 850 yen (excluding tax)
・Other regions: 800 yen (excluding tax)
・Okinawa: 1,800 yen (excluding tax)
□ Revised shipping fees
・Hokkaido: 1,540 yen (tax included)
・Okinawa: 1,980 yen (tax included)
・Tohoku 6 prefectures (Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima): 1,045 yen (tax included)
・Other regions: 990 yen (tax included)
<Shipping costs borne by us>
However, for customers in Hokkaido and Okinawa, the following shipping charges will apply per delivery address.
Hokkaido: 440 yen (tax included)
Okinawa: 1,100 yen (tax included)
□ Revision date: Monday, September 9, 2024
We sincerely apologize for the heavy burden this change will cause to our customers. We will continue to make further efforts to maintain quality and improve our services.
We appreciate your understanding regarding the increase in shipping fees and appreciate your continued patronage.
Tilda & Friends
Operating company: Scanjap Incorporated