Privacy Policy


Scanjap Incorporated Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service").

Article 1 (Personal information)


"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact details, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as the insurer number on a health insurance card (personal identification information).


Article 2 (Method of collecting personal information)


When a user registers for use, the Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. In addition, the Company may collect information regarding transaction records and settlements, including personal information of the user, made between the user and business partners, etc. from the Company's business partners (including information providers, advertisers, ad delivery destinations, etc.; hereinafter referred to as "business partners").


Article 3 (Purpose of collecting and using personal information

The purposes for which we collect and use personal information are as follows:

1. To provide and operate our services
2. To respond to inquiries from users (including verifying their identity)
3. To send emails about new features, updates, campaigns, etc. of the service the user is using, as well as information about other services provided by our company
4. To contact you as necessary regarding maintenance, important notices, etc.
5. To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to refuse their use
6. To allow users to view, change, or delete their own registered information, and to view their usage status
7. To bill users for paid services
8. Purposes incidental to the above purposes of use


Article 4 (Changes in purpose of use)

1. We will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
2. If there is a change to the purpose of use, the Company will notify users of the changed purpose in a manner specified by the Company or publish the changed purpose on this website.


Article 5 (Provision of personal information to third parties)

1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases, except as permitted by the Personal Information Protection Act or other laws and regulations.
2. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the individual's consent
3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent.
4. When it is necessary to cooperate with a national government agency, a local government, or a person commissioned by them in carrying out business prescribed by law, and obtaining the individual's consent is likely to impede the performance of said business.
5. When the following items have been notified or announced in advance and the Company has notified the Personal Information Protection Commission: a. That the purpose of use includes provision to third parties; b. The items of data to be provided to third parties; c. The means or method of provision to third parties; d. That provision of personal information to third parties will be suspended upon request from the individual; e. The method of accepting the individual's request.
6. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party.
7. When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use
8. When personal information is provided in connection with business succession due to merger or other reasons
9. When personal information is used jointly with a specific person, the person is notified in advance or made easily accessible to the person of the fact, the items of personal information to be used jointly, the scope of the people using the information jointly, the purpose of use by the people using the information, and the name or title of the person responsible for managing the personal information


Article 6 (Disclosure of Personal Information)

1. When the individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose the information, we will notify the individual without delay.
2. When there is a risk of harm to the life, body, property or other rights and interests of the person or a third party
3. When there is a risk of causing significant disruption to the proper performance of our business
4. When it would violate other laws and regulations
5. Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, will not be disclosed.


Article 7 (Correction and Deletion of Personal Information)

1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add or delete the personal information (hereinafter referred to as "Corrections, etc.") in accordance with the procedures established by the Company.
2. When the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to comply with the request, the Company shall correct the personal information without delay.
3. When the Company makes any corrections, etc. pursuant to the provisions of the preceding paragraph, or when the Company decides not to make any corrections, etc., the Company will notify the User without delay.


Article 8 (Suspension of use of personal information, etc.)

1. When an individual requests that the Company suspend or delete (hereinafter referred to as "suspension of use, etc.") their personal information because that information is being handled beyond the scope of the intended purpose of use or has been obtained by wrongful means, the Company will conduct the necessary investigation without delay.
2. If we determine that it is necessary to comply with the request based on the results of the investigation under the preceding paragraph, we will suspend the use of the personal information without delay.
3. When the Company suspends or otherwise takes measures against the use of the Service pursuant to the provisions of the preceding paragraph, or when the Company decides not to suspend or otherwise take measures against the use of the Service, the Company shall notify the User without delay.
4. Notwithstanding the preceding two paragraphs, if the suspension of use, etc. would involve significant expenses or is otherwise difficult to implement, and alternative measures necessary to protect the rights and interests of the User can be taken, such alternative measures shall be taken.


Article 9 (Changes to Privacy Policy)

1. The contents of this Policy may be changed without notifying users, except for matters otherwise specified by laws, regulations, or other provisions in this Policy.
2. Unless otherwise specified by our company, the revised Privacy Policy will take effect from the time it is posted on this website.


Article 10 (Contact Information)

1. For inquiries regarding this policy, please contact the following office:
2. 〒105-6027
4-3-1 Toranomon, Minato-ku, Tokyo
Shiroyama Trust Tower 27th Floor Scanjap Incorporated
Customer Service Center: 03-5403-4870 (main number)
Weekdays: 10:00 ~ 12:00 / 13:00 ~ 17:00 (Excluding weekends and holidays)
*Please note that we may record your inquiries in order to confirm their content.

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